MOVE FORWARD
When choosing a legal partner, there is usually a trade-off: the low-cost option, or high-quality option? Thankfully, our innovative digitally-enabled approach provides the best of both. Welcome to a different way.
THE SMART WAY, NOT THE STANDARD WAY
- We’re innovating every aspect of claims, ready to solve your biggest, newest challenges
- We employ digital first thinking (and acting)
- We favour collaboration, over confrontation
- We draw on years of experience, while embracing the latest trends
COMPUSIVELY CUSTOMER FOCUSED
- We put your customers at the heart of our business
- Our award-winning service turns customers into fans, enhancing your brand
- Helping people is who we are, it’s what we do
- With non-LEI solutions, no customer is left behind
DYNAMIC CUSTOMER JOURNEYS
- Customer experience: reimagined – blending a human touch and smart digital tools
- Claims simplification allows rapid onboarding and smooth settlement
- We prioritise the experience and outcome that matters to your customer, not us
- Our portal, INK, integrates with OIC and MOJ portal for a seamless experience
PROGRESSIVE PARTNERSHIPS
- We invest in our partnerships so they remain at the leading edge of the market
- We make switching easy, with hassle-free implementation that removes operational drag and cost
- Customer insights and analytics help you outperform the market and shape your strategy
