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What Our Customers Are Saying
5 out of 5 stars
Veronica understood my issue perfectly and was very fast on the matter. Best contact support experience i had in a while across everywhere i ever ordered from.
Clemens F.
5 out of 5 stars
This experience was better than I expected. It was easy and clear. It started with Jio and when he realized that he wasn't the right person, he got me to Seph. Seph was great. He read through the history, understood the issues, let me know my options and stuck with me until I had an RMA all set. The two really couldn't have done much better. Efficient, clear, simple and very easy and pleasant to work with. Outstanding! This made me a bigger Razer fan even though I was reporting an issue.
Joe C.
5 out of 5 stars
I have been using the products since 2012 (started with the first generation of razer naga). There have never been any problems and everything is always at the highest level. And now, when a difficulty arose, the support team helped me figure out the wrong actions and set up the product in a short time.
Sevrall L.
5 out of 5 stars
I've been using razer for a while now, best products (i do have a bunch) and awasome customer service. You guys fixed all my issues i had so far so yes i am recommending Razer to my friends etc.
Oskar M.
5 out of 5 stars
Ann was so helpful and friendly. She guided me through the whole process and solved my problem. She is great. Every company should have customer service people like her. She is the best!
Md Ishraq I.
5 out of 5 stars
Speaking with someone as pro as Teddy, one could feel just after a minute how pro he really is. The issue was rectified within minutes and made me a very happy customer. This kind of support that honestly would make ppl like myself come back over and over again to buy the products. For me its the support, not the LED lights.
Eddie V.
5 out of 5 stars
I'm the CFO of a company that sells 10 million units a year. I am very familiar with customer service. I have to say this was great customer service along every step. It took a few tries to get me to the right department but everyone along the way was very helpful and nice.
Ryan L.
5 out of 5 stars
This was a 10/10 experience with a good ending. I posted a reply on a reddit post saying that I had the same issue. Next thing I knew I had a DM from Razer and then eventually had a support ticket that was pushed through. The only way to truly improve my experience would be to send me a 5090. Thank you to the teams that helped me I am extremely grateful.
Harper R.
5 out of 5 stars
Please keep providing the phenomenal services for gamers by gamers and take care of yourselves!
Justin H.
5 out of 5 stars
Amazing experience way faster resolution than I was expecting. I love my full Razer office and this fix helped a ton!
