Shafiqah
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Hi. I always enjoy playing quizzes. But, the problem is it takes too long to proceed. Everytime I open the apps, it's so disappointed😞 and took too long to open. I reopen it everytime and restart my phone, but still in progress and after I finished answer all the questions and get a good mark, still takes too much time to proceed. I don't know what happen, but please 🥺 fix this.
170 people found this review helpful
FrogAsia Sdn Bhd
July 26, 2021
Hi Nr Shafyqah. We're sorry to hear you had a frustrating experience. We would appreciate it very much if you could help us further understand the issue. If you’re open to discussing this further, please call us at 0187998787 or email us at support@frogasia.com. We’d greatly appreciate the opportunity to improve your experience with FrogPlay.
B
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Too many bugs. The login is slow and problematic. Sometimes when I reopen the app, it needs me to login again. When I finish a quiz, it takes forever to load my score, getting stuck on the loading screen till I was forced to restart the app. The quiz's layout is laggy and most of the time results in me choosing the wrong answer. Every update seems to get worse yet it prompts me to do so anyway. Isn't worth the trouble for at least 1GB data every week.
122 people found this review helpful
FrogAsia Sdn Bhd
July 15, 2021
We're sorry to hear you had a frustrating experience. We would appreciate it very much if you could help us further understand the issue you're facing. If you’re open to discussing this further, please call us at 0187998787 or email us at support@frogasia.com. We’d greatly appreciate the opportunity to improve your experience with FrogPlay.
wqn “wn_假的”
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It's very slow. It doesn't matter if you have a good connection or not it's still slow. I can open YouTube, google just fine but this app is just... Sometimes after I finish a quiz, it takes AGES to load the score. when I first used this app it's was fine. Everything went smooth, no connection problem until I stopped playing it for like a week because I kinda forgot about it. But then I came back after a week and it suddenly became so slow. Like everything takes ages to load. Please fix this.
156 people found this review helpful
FrogAsia Sdn Bhd
July 19, 2021
We are sorry for the experience you are going through with this app. We would appreciate it very much if you could help us further understand the issue. If you’re open to discussing this further, please call us at 0187998787 or email us at support@frogasia.com. We’d greatly appreciate the opportunity to improve your experience with FrogPlay.