EP 119 | Jeremey Donovan - How SalesLoft delight and retain customers by building fun, useful tools they give away.

CHURN FM

Today on the show we have Jeremey Donovan, SVP of Revenue Strategy at SalesLoft.

In this episode, Jeremey talks about his responsibilities as the SVP of Revenue Strategy at SalesLoft, what the word “Strategy” means to him and how he goes about implementing one. 

We also discussed how building free tools helps SalesLoft with lead gen, customer delight and ultimately retention, and Jeremey then shared some ideas he and his sales team implemented throughout the years to boost retention.

As usual, I'm excited to hear what you think of this episode, and if you have any feedback, I would love to hear from you. You can email me directly on Andrew@churn.fm. Don't forget to follow us on Twitter.

Churn FM is sponsored by Vitally, the all-in-one Customer Success Platform.

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