We are looking for a UX Copywriter to join our User Experience team. As a member of the team, you will help write content across our suite of innovative digital products. You’ll contribute to thoughtful and evolving UX copy and brand guidelines, while incorporating standards and UX best practices.
About the company:
Nuuly Rent is a subscription clothing rental service built to help you discover something new, love something you never expected and surprise yourself in the best possible way. It's about getting creative with what you wear every single day—not just on special occasions. Nuuly Is an URBN Brand
URBN has always been passionate about creating unique shopping experiences, while inspiring and connecting with our customers on an emotional level. Nuuly adapted this ethos to meet a modern need for sustainably-minded experiences and services. We combine the best of URBN with technology and platforms that reimagine what it means to shop, sell, own, share and express individuality.
At both Nuuly Rent and Nuuly Thrift, you’ll find your favorite URBN brands and styles.
REQUIREMENTS
Bachelor’s Degree or equivalent experience in a related field
Exceptional written and verbal communication skills
A passion for and understanding of the URBN brands, customers, and Nuuly product
Technical competency in an agile environment working with development teams and a CMS
When applying, please supply a writing sample demonstrating your ability to write across a variety of digital channels
Bonus
Previous experience working alongside UX Designers, Product Managers and Engineers
Technical competency in UX tools such as Figma, Figjam and Zeplin
Job Skills
If you are a passionate, self-motivated individual who is willing to build their technical writing chops in a new and innovative product space, you'd make a great addition to the Nuuly UX team. We’re looking for a teammate who loves words, working within complex problem spaces, has a tenacity for learning and collaborating with others and yearns for consistency and clarity in all things.
Excellent writing skills
Detail-oriented and thorough, with particular attention to accuracy and organization
Basic understanding of writing best practices and UX design principles
Technical competency
Comfort collaborating with others to achieve a common goal
RESPONSIBILITIES
Write: Ideate, write and edit copy for Nuuly's customer-facing web and app experiences, operational communications, FAQs, and internal suite of tools (Customer Success and logistics software)
Strategize: Distill complex experiences across a range of interconnected products into simple, clear communication
Collaborate: Collaborate cross-functionally with Product, Engineering, Customer Success, Marketing and CRM teams to ensure content is successful and meets the needs of the customer and business
Deliver: Publish copy across all Nuuly environments within our Content Management System (CMS)
Maintain: Ensure all Nuuly experience touchpoints align with Copy standards, Brand guidelines and UX best practices, and consistently audit, edit and implement
Learn: Continuously learn and stay up-to-date on technology, content strategy, URBN-UO-Anthropologie-FP-BHLDN-Terrain-Nuuly / Page 2 of 2 UX design best practices and product engineering processes
